Experience
Full career history
Welcome. This is the outline, from the present back to the first finance job. The CV has the detail. The homepage keeps a shorter selection if you would rather start there.
Roles
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Dec 2021 – present
Pre-Sales Consultant
- Proposals, demonstrations and events for new business
- The client relationship after the sale
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Oct 2021 – Dec 2021
Sales and Training Manager
TOR Systems
- Sales pipeline and client training
- Product development and reviews with existing clients
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Jun 2018 – Oct 2021
Senior Client Relationship Manager
DigiTickets
- Key accounts in live events and ticketing
- Proposals, tenders, training and escalations
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Jan 2018 – Jun 2018
Technology Champion
SFB Group
- The practice moved onto platforms that supported Making Tax Digital
- Reports for the directors
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Apr 2017 – Dec 2017
Self-employed
Landmark Expertise
- IT and financial support for small businesses
- Websites, and the mail tools around them
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Nov 2016 – Apr 2017
Project implementations
SLK Retail and Consultancy
- A multi-channel stock system, from the choice of software through to training
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Feb 2016 – Oct 2016
Retail Manager
National Memorial Arboretum
- The shop fit, rebrand and merchandise plan for the new visitor centre
- Staff and volunteers trained to serve and to sell
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Apr 2015 – Feb 2016
Implementation Consultant, Attractions
The Access Group
- Implementation, training and go-live for new clients
- Pre-sales demonstrations and reporting
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2014 – Apr 2015
Interim Retail Manager
National Memorial Arboretum
- Record trading over autumn 2014, with stock held down
- New ranges in keeping with the site. How I measure a gift shop
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2012 – Apr 2015
Development and Visitor Manager
Leicestershire Heritage
- Online tickets and retail
- Visitor figures set out so managers could use them
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2000 – 2012
Commercial Manager
Snibston Discovery Museum
- Commercial lead for the museum sites: bookings, retail, catering and admissions
- A new shop, catering brought in-house, and admissions moved online. Warning signs in a cafe
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2000 – 2003
Lecturer
Stephenson College
- Taught NVQ levels 1 to 4, and wrote the learning plans for the classes
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1999 – 2000
Internal Auditor
North West Leicestershire District Council
- Checked that services followed their own rules, and reported to managers
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1995 – 1999
Finance Assistant
Leicestershire County Council
- Monthly budget reports, credit control and debt recovery
Website hosting
- An independent hosting business: the servers, a control panel, and keeping the sites found
Education
- PRINCE2 FoundationJuly 2019
- AAT Technician, NVQ Level 4Fellow of the AAT since June 2007, with continuing study aimed at the charity sector, and AATQB. Member of the Institute of Leadership and Management.
- BTEC National Certificate in Business and Finance
- A levels in Economics and General Studies
- Six GCSEs at A–C, including Maths (B) and English (C)
- First Aid at Work, RoSPA Basic Health and Safety, Level 2 Food Safety, Action Centred LeadershipAssociation of Cultural Enterprises study seminars
- Microsoft 365 and project reportingThe briefings and trackers that go to directors, partners and funders.